The hotel offers amenities for your comfortable stay and unforgettable experiences
Beautiful Rooms!
“My stay included a beautifully renovated room on an upper floor with stunning views of the lake, featuring a spacious bathroom with an excellent shower.” view full review
Tasty Breakfast!
“The breakfast offered a nice selection including freshly cooked eggs and delicious traditional Vietnamese options, especially the chicken noodle soup.” view full review
Fun Pool Access!
“Although the pool was a bit crowded, it was lovely to have the option for a swim at half price. The facilities were well-maintained despite it being busy.” view full review
Convenient Conferences!
“The hotel was perfect for hosting conferences with multiple floors dedicated to events, creating an engaging environment throughout my stay.” view full review
General
Non-smoking property
Free Wi-Fi
Safe deposit box
24-hour reception
Lift
Guest Parking
Refrigerator
Electric kettle
Services
Paid airport shuttle
Room service
Laundry
Dry cleaning
Wedding services
Bell staff/Porter
Dining
Breakfast
Bar/ Lounge area
Coffee/Tea in lobby
Free breakfast
Business
Business centre
Children
Paid babysitting/ Child services
Spa & Leisure
Television in lobby
Room features
Air conditioning
Mini-bar
Sitting area
Balcony
Bathroom
Free toiletries
Self-catering
Refrigerator
Electric kettle
Media
Flat-screen TV
Telephone
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
20 Thuy Khue Street,
Hanoi,
Vietnam,
Ha Noi Municipality
Map view
20 Thuy Khue Street,
Hanoi,
Vietnam,
Ha Noi Municipality
City landmarks
Monument
Ho Chi Minh Mausoleum
1.5
km
Quoc Tu Giam Street Dong Da District
Temple Of Literature
2.2
km
Pagoda
One Pillar Pagoda
1.3
km
Pagoda
Tran Quoc Pagoda
1.4
km
Museum
Vietnam Military History Museum
2.2
km
Castle
Thang Long Imperial Citadel
1.9
km
Park
Hanoi Botanical Garden
680 m
Square
Ba Dinh Square
1.6
km
Pagoda
Quan Thanh Temple
870 m
Museum
Hoa Lo Prison
2.6
km
Quan Thanh Street
Truc Bach Lake
1.2
km
Church
Cua Bac Church
1.5
km
Museum
Ho Chi Minh Museum
1.3
km
Museum
Vietnam Fine Arts Museum
2.1
km
Lake
West Lake
4.4
km
cnr P Hang Buom & P Hang Giay
Bach Ma Temple
2.4
km
Monument
Flag Tower of Hanoi
2.0
km
Hang Duong
Hanoi Night Market
2.5
km
56 Hang Chieu Dong Xuan
Old City Gate
2.5
km
Park
Thu Le Zoo Hanoi
2.5
km
Palace
Presidential Palace
1.9
km
Stadium
Hang Day Stadium
1.7
km
Museum
Vietnam Museum of Ethnology
3.1
km
1 Bach Thao Ba Dinh
Presidential Palace Historical Site
1.9
km
So 1 Ngo Bach Thao
Ho Chi Minh's Stilt House
1.9
km
Church
Saint Joseph Cathedral
2.5
km
Museum
B52 Victory Museum
700 m
54 Lieu Giai Street
Lotte Observation Deck
2.7
km
Park
Lenin Park
2.3
km
Nearby
55 Hoang Hoa Tham Ngoc Ho
Huu Tiep Lake and the Downed B-52
530 m
Restaurants
Lovegan
300 m
12
Cafe B52
430 m
Alley 55
Tokachi Cafe
460 m
115B Thuy Khue Street
Banh Xeo Nem Lui Bun Bo Nam Bo
980 m
125 Doi Can Street
Song Sanh Cafe
1.0
km
48 Ngoc Ha
Xcoffee
890 m
11 Dien Bien Phu
Reviews and Ratings
Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
8.2/10
Great
Rooms
7.3
Location
9.0
Service
9.1
Dining
5.0
Guest reviews
8.2/10
based on 15 reviews
5.3
5.3/10 based on 19 reviews
Hilda
United Kingdom,
December
2024
9.2/10
This hotel is in a lovely location right next to West Lake, making it convenient for exploring the area. The rooms are spacious and feature a great bathroom, which was a big plus for my stay. While the service was friendly, it felt somewhat over the top at times, and the dining experience did leave a bit to be desired. Overall, it offered good value for money, but a few improvements could make it even better.
Rooms
9.0
The rooms were nice and spacious, with a great bathroom that included one of those giant shower heads.
Service
7.0
The staff really bent over backwards to assist us, although there was a bit of a strange focus on the minibar at checkout.
Location
9.0
The hotel is very close to West Lake, which is perfect for leisurely walks and taking in the scenery.
Dining
5.0
The dining was just average; it didn't really meet my expectations.
Facilities
6.0
The facilities were fine, but not particularly standout; they served their purpose.
Donald
United Kingdom,
December
2024
7.8/10
This hotel boasts a lovely location by a small Hanoi river, close to West Lake and cultural sites like the Presidential Palace. The room I stayed in was quite spacious and had a fantastic bathroom with a giant shower head. Service was exceptional, with staff willing to assist with various needs. However, the dining options were just average and lacked variety for western guests, which was a bit disappointing.
Rooms
8.0
The room I had was nice and spacious, featuring a good bathroom equipped with a giant shower head.
Service
10.0
The staff bent over backwards to assist us with various issues and were very helpful throughout our stay.
Location
9.0
The location is great, being right next to a small river and extremely close to West Lake and botanical gardens.
Dining
5.0
Dining options were just average and quite limited for western tastes.
Facilities
7.0
Facilities overall were decent, but could use some improvement regarding dining variety.
Justin
United Kingdom,
December
2024
9.0/10
The hotel had a solid location close to West Lake, which made exploring Hanoi easy. However, the rooms felt a bit worn and not up to par compared to a three-star standard. The service was attentive and responsive, which I appreciated a lot. One major drawback was the dining options; they were quite limited and not very appealing overall.
Rooms
6.0
The rooms were alright for the price but showed some signs of wear and tear. They felt closer to a two-star standard than three-star.
Service
9.0
The staff bent over backwards to assist us with various issues, making our stay smoother and more enjoyable.
Location
8.0
The hotel's location was very convenient, close to West Lake, which is less touristy and gives a nice feel of local life in Hanoi.
Dining
5.0
Dining options were limited, and the food was just average. I found the breakfast selection particularly disappointing.
Facilities
6.0
Facilities were basic and could use an upgrade to compete with other hotels.
Michael
United Kingdom,
December
2024
8.2/10
I had a pleasant stay at this hotel, which offered spacious rooms with nice bathrooms and great showerheads. The location was perfect, being close to West Lake and some notable attractions in Hanoi. The service was exceptional, with staff going out of their way to assist us. However, the dining experience was quite average, especially for western guests.
Rooms
8.0
The rooms were nice and spacious, featuring good bathrooms equipped with giant shower heads.
Service
10.0
The staff bent over backwards to assist us with various issues, which was very impressive.
Location
9.0
The hotel was conveniently located close to West Lake and major attractions like the Presidential Palace.
Dining
5.0
The dining options were quite limited and just average for western guests.
Facilities
7.0
The facilities were decent but nothing extraordinary compared to standard expectations.
Leo
United Kingdom,
December
2024
7.6/10
The hotel has a great location, close to West Lake and the botanical gardens, making it convenient for exploring Hanoi. I found the rooms to be nice and spacious with a good bathroom setup, but some aspects felt a bit outdated. The service was commendable as the staff went out of their way to assist with various needs. Dining options were very limited for western guests, which was disappointing. Overall, it's a good value for money considering the location and room size.
Rooms
7.0
The rooms were nice and spacious with a good bathroom featuring a giant shower head. However, one aspect felt closer to a two-star standard.
Service
9.0
The staff bent over backwards to assist us with various issues, responding quickly to our needs.
Location
10.0
The location is perfect, very close to West Lake and the botanical gardens, which makes it convenient for sightseeing.
Dining
5.0
The dining options were limited for western guests, which made the experience feel lacking.
Facilities
6.0
The hotel has decent facilities, but nothing particularly impressive.
Matthew
United Kingdom,
November
2024
8.4/10
I had a decent stay at the hotel. The rooms were spacious and had good amenities like a giant shower head, which was great. However, the overall condition felt a bit worn out. The service was excellent with staff going above and beyond, but the dining options could be improved. The location was perfect, near West Lake and major attractions in Hanoi, which made it easy to explore the city.
Rooms
7.0
The rooms were spacious and had a nice bathroom with a giant shower head. However, they seemed a bit beaten up and could use some sprucing up.
Service
9.0
The service was exceptional, with staff willing to help with anything we needed, from room service to laundry services.
Location
10.0
The hotel is located very close to West Lake and major sites like the Presidential Palace and Ho Chi Minh Mausoleum, making it easy to navigate the city.
Dining
5.0
The dining options were somewhat limited for western tastes, and the food was just average. It could definitely benefit from more variety.
Facilities
6.0
The hotel had reasonable facilities, but nothing particularly standout or luxurious.
Elliot
United Kingdom,
October
2024
6.8/10
My stay at the hotel was quite pleasant thanks to its spacious rooms and helpful staff. The location was pretty good, being close to West Lake and less touristy areas, but the dining was a letdown with limited options for western guests. Overall, it's decent value for money, but the dining experience could certainly improve.
Rooms
7.0
The rooms were nice and spacious, featuring a great bathroom with a giant shower head. However, they seemed a bit beaten up compared to my expectations.
Service
9.0
The staff were incredibly helpful and bent over backwards to assist us with various issues. They quickly handled our requests and made us feel supported.
Location
8.0
The hotel boasts a very convenient location close to West Lake and the Presidential Palace, making it easy to explore the area and experience local attractions.
Dining
5.0
The dining experience was fairly average, and I found the options limited for western guests. Unfortunately, it felt like a bit of a disaster overall.
Facilities
6.0
While the hotel had basic amenities, they felt quite average and didn't stand out. I would have liked to see more options for recreation.
Penelope
United Kingdom,
October
2024
9.4/10
The hotel is located in a wonderful spot near West Lake, providing a peaceful atmosphere. My room was spacious and had a fantastic shower, which made for a comfortable stay. The staff went above and beyond to assist me, making the service excellent. However, the dining options were a bit lacking, especially for Western guests, which was disappointing. Overall, great value for money considering the location and room quality.
Rooms
8.0
The room was nice and spacious, featuring a great bathroom with a giant shower head.
Service
9.0
The staff was incredibly helpful and attentive, bending over backwards to assist with various issues.
Location
10.0
The hotel is very close to West Lake, which is perfect for a relaxing stroll by the water.
Dining
5.0
Dining in the hotel was disappointing, with limited options, especially for Western guests.
Facilities
6.0
Facilities were decent, but there wasn't much to rave about.
Mark
United Kingdom,
October
2024
8.6/10
I had a mixed experience at this hotel. The rooms were spacious and had a great bathroom with a giant shower head, but the second room felt more like a two-star standard. The service was impressive, with the staff going out of their way to assist us. The location was fantastic, right next to West Lake, but dining options for western guests were quite limited. Overall, it's decent value for money, but there are areas that could use improvement.
Rooms
7.0
The rooms were nice and spacious with a good bathroom featuring a giant shower head. However, one of the rooms felt a bit worn and was closer to a two-star standard.
Service
9.0
The service was excellent, with staff bending over backwards to assist with various issues and room service.
Location
10.0
The hotel is in a great location, very close to West Lake and other attractions like the Presidential Palace.
Dining
5.0
Dining options in the hotel were limited for western guests, and the experience was average.
Facilities
6.0
The hotel had decent amenities but nothing particularly remarkable stood out.
Emily
United Kingdom,
October
2024
7.4/10
I recently stayed at this hotel, and while it has a great location near West Lake and the botanical gardens, the rooms were a bit beaten up and not as spacious as I had hoped. The staff were extremely friendly and went above and beyond to assist us, but the dining options left a lot to be desired, which was disappointing. Overall, it's a decent option for the price if you don't mind a few inconveniences.
Rooms
6.0
The room I stayed in was alright for the price but felt a bit beaten up and less spacious than I expected.
Service
9.0
The service was top-notch; the staff bent over backwards to help us with any issues we had.
Location
9.0
The location is fantastic, just a short distance from West Lake and the less touristy area around the botanical gardens.
Dining
5.0
Unfortunately, the dining experience was quite disappointing and just average, with limited options for Western guests.
Facilities
6.0
I didn't get to explore many facilities, but they seemed to be standard and nothing too special.
Rosie
United Kingdom,
October
2024
8.0/10
I enjoyed my stay at this hotel, particularly because of its great location near West Lake and the Presidential Palace. The rooms were spacious and came with a giant shower head, but they felt a bit worn out. The service was excellent; the staff really went above and beyond to help with various requests. However, the dining options were quite limited, and the menu didn't cater well to Western tastes.
Rooms
7.0
The rooms were spacious and featured a nice bathroom with a giant shower head, but they seemed a bit beaten up.
Service
9.0
The staff was very helpful and went out of their way to assist me throughout my stay.
Location
9.0
The hotel is situated close to West Lake and other key attractions like the Presidential Palace, making it very convenient.
Dining
5.0
The dining experience fell short, as the options were pretty average and limited for Western guests.
Facilities
6.0
While the facilities were decent, they weren't particularly noteworthy.
Guy
United Kingdom,
October
2024
8.8/10
The hotel is located near a small river in Hanoi, which gives it a charming atmosphere, and it's also very close to West Lake and key attractions like the Presidential Palace. The rooms are spacious and offer great showers, but the overall experience feels more like a two-star standard. The service was remarkable; the staff was incredibly helpful and accommodating. However, the dining options were limited and not ideal for Western guests.
Rooms
8.0
The rooms were nice and spacious, featuring a good bathroom with a giant shower head.
Service
10.0
The staff bent over backwards to assist us with various issues and were very helpful.
Location
9.0
The hotel is in a fantastic location, very close to West Lake and major attractions.
Dining
5.0
The dining experience was just average, with limited options for Western guests.
Facilities
7.0
The facilities were adequate but nothing particularly special.
Mia
United Kingdom,
September
2024
9.6/10
The hotel offered a spacious room with a fantastic bathroom featuring a giant shower head, which made my stay quite enjoyable. Additionally, the staff was incredibly helpful and went out of their way to assist with various issues. However, the dining options were somewhat limited, especially for western tastes. Overall, it was a solid choice but not without its hiccups, particularly in the dining department.
Rooms
8.0
The room I stayed in was spacious with a nice bathroom that had one of those giant shower heads, which I really appreciated.
Service
9.0
The staff bent over backwards to assist me with a variety of issues, which made my stay much more enjoyable.
Location
8.0
The hotel's location is quite nice, by a small Hanoi river and not far from West Lake, making it convenient for exploring the area.
Dining
5.0
Dining options were a bit average and felt somewhat limited, especially for someone looking for western options.
Facilities
7.0
The hotel had decent facilities, although they lacked anything particularly standout.
Avery
United Kingdom,
August
2024
7.2/10
I had a decent stay at this hotel with a few perks and drawbacks. The location is very convenient, situated close to West Lake, and the rooms are spacious, which is a plus. The service was helpful, but the dining options left a bit to be desired. Overall, it was affordable, but certain aspects could be improved.
Rooms
7.0
The rooms were nice and spacious, featuring good bathrooms with those giant shower heads. However, they felt a bit beaten up and didn't quite match the two-star standards.
Service
9.0
The staff went above and beyond to assist with various needs, which was great. They were responsive and helpful during my stay.
Location
8.0
The hotel is situated very close to West Lake, making it quite convenient for exploring the area.
Dining
5.0
Dining options were a bit limited for western guests, and the food quality was just average, which was disappointing.
Facilities
6.0
The hotel features essential facilities, but they could benefit from a refresh to make them more appealing.
Ethan
United Kingdom,
July
2024
7.0/10
I recently stayed at this hotel, and I have to say, the location is amazing! It's right by the lake, which made for some beautiful morning walks. The rooms were decent, although they felt a bit more like a two-star standard than anything luxurious. While the staff was incredibly helpful and went out of their way to assist with our requests, the dining options left much to be desired. I found the breakfast to be quite average, but overall, it was a good value for the price I paid.
Rooms
6.0
The rooms were decent and comfortable, but didn't feel very luxurious and were more like a two-star standard.
Service
9.0
The staff bent over backwards to assist us with anything we needed, which was fantastic.
Location
9.0
The hotel is conveniently located next to the lake, offering a lovely atmosphere that's less touristy.
Dining
5.0
The dining experience was just average, and options for breakfast were quite limited, which was disappointing.
Facilities
6.0
Facilities were okay, but nothing overly impressive.